What are the objectives of
Communication?
Ans. Various objectives of Communication
are :—
1) Information: One of the most
important objectives of communication is passing or receiving information about
a particular fact or circumstance.
2) Advice: Advice is an important
objective of communication as it involves personal opinions and is likely to be
subjective. Advice is given to influence his/her opinion or behaviour.
3) Order: Order is an authoritative
communication. The downward flow of information is dominated by orders. Orders
may be written or oral, general or specific, procedural or operational,
mandatory or discretionary.
4) Suggestion: Suggestion enjoys
great advantage over other means of communication like advice or order.
Suggestion is supposed to be very mild and subtle form of communication.
5) Persuasion: It is an important
objective of communication. In the office or the factory, the lazy, the
incompetent and the disgruntled workers have o be persuaded to do their work.
6) Education: Education is a very
conscious process of communication. The main purpose of education is to widen
knowledge as well as to improve skills.
7) Warning: Warning is a forceful
means of communication as it demands immediate action. If employees do not
abide by the norms of the organization, or violate the rules and regulations,
it may become necessary to warn them.
8) Raising Morale: Morale boosting
is only possible through communication. High morale results in better
performance.
9) Motivation: Motivation energizes
and activates a person and channelises his behaviour towards the attainment of
desired goals.
Thus, motivation as a form of
communication is very crucial in handling human behaviour.
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